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Privacy Policy

Last Updated: 22 September 2026

Swattick Web Studio (“Swattick Web Studio”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our digital products, requesting our services, or communicating with us.

This Privacy Policy explains what information we collect, why we collect it, how we use it, when it may be shared, and the choices available to you.

By using https://swattickwebstudio.com/, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Swattick Web Studio is operated by Swattick Ghosh, an individual freelancer based in India.

Business/Operator: Swattick Ghosh
Business name: Swattick Web Studio
Address: Durganagar, Badra Tin Pukur
P/O – Italgacha
Kolkata, West Bengal – 700079
India

Email: info@swattickwebstudio.com
Phone/WhatsApp: +91 62902 46547

Website: https://swattickwebstudio.com/

For privacy-related questions or requests, contact us using the information above.

2. Information We Collect

Depending on how you interact with our website, we may collect the following information.

Information you provide directly

This may include:

  • Name
  • Email address
  • Phone number
  • WhatsApp contact information
  • Website URL
  • Project information
  • Business information
  • Messages and enquiries
  • Information submitted through contact forms
  • Information provided when requesting website services
  • Information provided when purchasing a digital product
  • Information contained in customer communications

Purchase information

When you purchase a product or service, we may receive information necessary to process and manage the transaction,

including:

  • Name
  • Email address
  • Billing information
  • Order details
  • Product purchased
  • Order number
  • Payment status
  • Download/access information

Payment card, banking or other sensitive payment credentials are generally processed by the applicable payment provider rather than stored directly by us.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate geographic information
  • Pages visited
  • Referring pages
  • Time spent on pages
  • Interaction information
  • Website performance information
  • Traffic/source information
  • Cookie and similar technology information

We use this information primarily to operate, secure, analyse and improve our website and services.

4. Analytics

We currently use Google Analytics to understand how visitors use our website.

Google Analytics may collect information such as:

  • Pages viewed
  • Traffic sources
  • Device/browser information
  • Approximate location
  • Interaction and engagement information
  • Technical information

Our Google Analytics property is connected through our website’s Google services setup.

We may use analytics information to understand website performance, improve content, improve user experience and measure business performance.

5. Google Tag Manager

We use Google Tag Manager to manage certain website tags and tracking technologies.

Google Tag Manager itself is primarily a tag-management system. Individual tags configured through it may collect information depending on what services or tracking technologies are enabled.

We will update this Privacy Policy if additional tracking technologies are introduced.

6. WooCommerce and Digital Products

Our website uses WooCommerce to manage online purchases and digital products.

When you purchase a digital product, WooCommerce may process information necessary to:

  • Create and manage your order
  • Process the transaction
  • Record purchase information
  • Provide download access
  • Maintain download records
  • Send transactional communications
  • Provide customer support
  • Prevent misuse of digital products

Digital products may include:

  • eBooks
  • PDF guides
  • Canva templates
  • WordPress templates
  • Elementor templates
  • Website templates
  • Prompt packs
  • Downloadable resources
  • AI resources
  • Other digital files or resources

7. Digital Product Delivery

Digital products are delivered electronically.

After successful payment and order processing, customers may receive a download link through email and/or through the applicable WooCommerce order/download interface.

Access conditions, download limits and availability may vary by product.

Unless a product page states otherwise, digital product access may be provided on a lifetime basis.

8. Payment Providers

Payments may be processed through payment providers made available on our website.

These may include Razorpay and other payment methods that we activate from time to time.

When you make a payment, the relevant payment provider may collect and process payment information under its own privacy policy and terms.

We do not intend to store complete payment-card numbers, CVV numbers or similar sensitive payment credentials on our website.

You should review the privacy policy of the payment provider used for your transaction.

9. Email and Communications

We may use email services and WordPress email infrastructure to:

  • Send order confirmations
  • Send digital-product download information
  • Respond to enquiries
  • Provide customer support
  • Send service-related communications
  • Send important account or transaction information
  • Send marketing communications where permitted

Our website may use email services provided through our hosting/email infrastructure and SMTP services.

10. Marketing Communications

If you choose to subscribe to our marketing communications, we may use your email address to send:

  • New product announcements
  • Digital resources
  • Educational content
  • Website/business insights
  • Offers and promotions
  • Service updates
  • Other marketing communications

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism provided in the email or by contacting us.

Transactional and essential service communications may still be sent where necessary.

11. Cookies and Similar Technologies

We use cookies and similar technologies to operate and analyse our website.

Our current website audit identified technologies associated with:

  • Google Analytics
  • WooCommerce/source attribution
  • Website functionality
  • Security and infrastructure

Examples identified during our audit include Google Analytics cookies such as _ga and _ga_ME3WP6QF7L, as well as Sourcebuster/WooCommerce attribution cookies.

Cookies may be used for:

Essential functionality

To support website operation, security, sessions and essential functionality.

Analytics

To understand how visitors interact with the website.

Attribution

To understand where website visits and conversions originate.

Security

To help protect the website against malicious or abnormal activity.

For additional information, please see our Cookie Policy.

12. Third-Party Services

Depending on the features enabled on the website, we may interact with third-party service providers, including:

  • Google services
  • WooCommerce
  • Razorpay
  • Hosting/email providers
  • SMTP/email services
  • Cloudflare or other security/CDN infrastructure
  • Marketing and analytics services that we activate in the future

Third-party providers may process information under their own terms and privacy policies.

We recommend reviewing the privacy policies of relevant third-party providers.

13. How We Use Your Information

We may use personal information to:

  • Provide our website services
  • Respond to enquiries
  • Process purchases
  • Deliver digital products
  • Provide customer support
  • Manage orders
  • Communicate with customers
  • Improve our website
  • Analyse website usage
  • Maintain security
  • Prevent fraud, abuse and unauthorised use
  • Maintain business records
  • Comply with legal obligations
  • Send marketing communications where permitted
  • Develop and improve products and services

14. Legal Basis / Permitted Processing

Depending on the circumstances and applicable law, we may process personal information where necessary to:

  • Provide a requested product or service
  • Perform a transaction
  • Respond to an enquiry
  • Comply with legal obligations
  • Protect our legitimate business interests
  • Maintain website security
  • Analyse and improve our services
  • Obtain consent where consent is required

Where applicable law requires consent, we will seek consent in an appropriate manner.

Under India’s Digital Personal Data Protection framework, consent is required to be clear, informed and tied to specified purposes where consent is the applicable basis for processing.

15. Sharing of Information

We do not sell your personal information as a commercial product.

We may share necessary information with trusted service providers where required to operate our business, including:

  • Payment providers
  • Hosting providers
  • Email/SMTP providers
  • Analytics providers
  • Website infrastructure providers
  • Security providers
  • Professional advisers
  • Legal or regulatory authorities where required

We only intend to share information reasonably necessary for the relevant purpose.

16. International Processing

Because we serve customers worldwide and use certain global technology providers, personal information may be processed or stored outside India.

Where applicable, we will take reasonable steps required by applicable law regarding such processing.

17. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should also take reasonable steps to protect your account, email address, passwords and devices.

18. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Providing services
  • Completing transactions
  • Maintaining business records
  • Providing customer support
  • Resolving disputes
  • Preventing fraud
  • Meeting legal, tax and accounting obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

19. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including rights to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion where applicable
  • Withdraw consent where processing is based on consent
  • Request information about processing
  • Raise a privacy-related complaint

Requests can be submitted to:

Email: info@swattickwebstudio.com

We may need to verify your identity before completing certain requests.

The DPDP Act provides rights including access to information about personal data, correction/erasure in applicable circumstances, grievance redressal and withdrawal of consent where consent is the basis of processing.

20. Children's Privacy

Our website and products are not intentionally directed toward children.

We do not knowingly request personal information from children in circumstances where applicable law prohibits such collection.

If you believe a child has provided personal information to us improperly, please contact us.

21. User-Submitted Content

If you voluntarily submit content, testimonials, comments, project information, images or other material, you should ensure that you have the necessary rights to submit that material.

We may process such information for the purpose for which it was submitted.

Additional terms concerning user-submitted content are contained in our Terms & Conditions.

22. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technology, legal obligations or business practices change.

The updated version will be published on this page with a revised “Last Updated” date.

23. Contact

For privacy questions or requests:

Swattick Web Studio
Swattick Ghosh
Durganagar, Badra Tin Pukur
P/O – Italgacha
Kolkata, West Bengal – 700079
India

Email: info@swattickwebstudio.com
WhatsApp: +91 62902 46547

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